Payment Options
At La Gentile Store, we want to make shopping as easy and secure as possible. We offer a range of trusted payment methods, allowing you to choose the option that works best for you.
All payments are processed through secure and trusted payment providers. Your payment details are handled securely and are not stored by La Gentile Store.
1. Available Payment Methods
The payment options available to you may vary depending on your location. Available payment methods are displayed during checkout and may include:
- iDEAL
- Credit and debit cards
- PayPal
- Apple Pay
- Google Pay
- Klarna
- Bancontact
- Other local payment methods, depending on your country
The available options may change from time to time and will always be shown before you complete your order.
2. Secure Payments
Your security is important to us. All payments are processed through secure payment providers using encrypted connections to help protect your personal and payment information.
La Gentile Store does not have access to or store your complete credit or debit card details.
3. Payment Authorisation
When placing an order, you confirm that you are authorised to use the selected payment method.
In some cases, your payment provider may carry out additional security or verification checks before approving your transaction. La Gentile Store cannot influence these checks or guarantee that a payment will be approved.
4. Payment Confirmation
Once your payment has been successfully completed, you will receive an order confirmation by email.
If you do not receive an order confirmation, please check your spam or junk folder first. If you are still unsure whether your order was successfully placed, please contact us before placing a new order to avoid accidentally creating a duplicate order.
5. Payment Problems
If you experience any problems while completing your payment, we recommend trying the following:
- Check that all payment details have been entered correctly.
- Contact your bank or payment provider if your payment has been declined.
- Try another available payment method.
- Check your internet connection and try again.
If the problem continues, please feel free to contact us and we will do our best to help.
6. Currency
All prices on our website are displayed in Euros (€), unless stated otherwise.
Depending on your location, your bank or payment provider may charge additional fees or convert the payment amount into your local currency. Any such fees are determined by your bank or payment provider and are outside the control of La Gentile Store.
7. Klarna
Where available, Klarna may offer additional payment options, such as paying later or paying in instalments. The availability of these services depends on your location, order and Klarna's own approval process.
If you choose Klarna as your payment method, your agreement is directly with Klarna and its applicable terms and conditions may apply.
8. Questions About Payments
If you have any questions about payment options or experience an issue during checkout, please don't hesitate to get in touch. We are always happy to help.
