Privacy policy

At La Gentile, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

When you visit or shop on our website, we may collect:

Personal Information

  • Name

  • Email address

  • Billing and shipping addresses

  • Payment details (used only for processing orders)

Non-Personal Information

  • Browser type and version

  • IP address

  • Pages visited and time spent on the site

  • Anonymous analytics data

This information helps us improve our website, offer better services, and process orders securely.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and promotions (if you consent)

  • Improve our website, products, and services

  • Prevent fraud and ensure payment security

  • Comply with legal obligations

We never sell your personal information to third parties.

3. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your shopping experience. These help us:

  • Remember your shopping cart

  • Provide personalized product recommendations

  • Analyze website traffic for improvement

You can manage or disable cookies via your browser settings. Note that some site features may not function properly if cookies are disabled.

4. Sharing Your Information

We may share your information with:

  • Payment processors to securely handle payments

  • Shipping companies to deliver your orders

  • Service providers who help manage our website and marketing

All third parties are required to protect your information and use it only for the purposes we specify.

5. International Transfers

If your order is shipped internationally, your information may be transferred to countries outside the EU.
We ensure appropriate safeguards are in place to protect your data, including compliance with GDPR standards.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Process and deliver orders

  • Comply with legal obligations

  • Maintain records for tax and accounting purposes

After this period, your information is securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct any inaccuracies in your data

  • Request deletion of your personal data

  • Object to or restrict the processing of your data

  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at: hello@la-gentile.com

8. Data Security

We implement technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Accidental loss, destruction, or alteration

  • Cybersecurity threats

Payments are processed securely through trusted providers. La Gentile does not store full credit card information on our servers.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of these third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page, and the “Last Updated” date will reflect the update. We encourage you to review this policy periodically.

Last Updated: March 2026