Complaints
It is always possible that something does not goes quite as planned. We recommend that you first report complaints to us by emailing hello@la-gentile.com.
As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the European Commission's ODR platform. This ODR platform can be found at:
http://ec.europa.eu/odr.
If your complaint is not already being processed elsewhere you are free to file your complaint through the European Union platform.
As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the European Commission's ODR platform. This ODR platform can be found at:
http://ec.europa.eu/odr.
If your complaint is not already being processed elsewhere you are free to file your complaint through the European Union platform.